A.O. Smith University
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  • Online Certifications
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Training developed by A.O. Smith University, in collaboration with Ferguson Enterprises.

Additional Helpful Resources

Ferguson Water Heater Associates Training
College of Ferguson
PDF – Water Heater Maintenance
PDF – Standard Electric – No Hot Water
PDF – Standard Electric – Not Enough Hot Water
PDF – Mechanical Gas Valve Troubleshooting
PDF – Electronic Gas Valve Troubleshooting Family Overviews

Recent Ferguson Training Classes

Troubleshooting Standard Residential Gas “No Hot Water” (45 min)

Troubleshooting Standard Residential Gas “No Hot Water” (45 min)

hds standard electric water heaters

Basic Standard Electric

LP Conversion

Simplicity Series Tankless LP Conversion (6:30 min)

The New Energy Saver Electric Water Heater “Features & Benefits” (16 min)

The New Energy Saver Electric Water Heater “Features & Benefits” (16 min)

hds standard electric water heaters

Water Heater Maintenance

hds commercial water heaters

Water Heating Options for NAECA III Heat Pump and Tankless

hds standard electric water heaters

NAECA III Residential Gas

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A. O. Smith University can provide customized live video training over the Internet directly to your company. You tell us what products and skills you want training on, an A. O. Smith University instructor will prepare a customized class for your company. We offer residential and commercial training at our Ashland City, Tennessee facilities. Most classes are hands on where you spend virtually all of your time in a working lab with real equipment.