Our Mission: Provide you, our valued customers, service providers, and channel partners, with the resources you need to grow your business, increase your profitability, and strengthen your presence in the marketplace. 

About Our University

We understand your time is valuable. And, making time for continuing education can be a challenge. That’s why we are dedicated to providing you with as many training options as possible. From traditional classroom training and hands-on product workshops, to online training courses and live streaming video events, A. O. Smith University has the solution to fit your needs. 

Innovation has a name. And that name is A. O. Smith.  

A Selection Of Our Content

Find out more about our industry-leading Online Certifications, and explore what we have to offer.

Residential Certification

Our Residential Certification prepares contractors to install, troubleshoot, and repair our common residential products.

Length: 6 hours, 32 minutes

Who’s it for: Technicians needing a basic refresher on all residential products.

Online Tankless Workshop

This online workshop covers the same material as our industry-leading tankless class.

Length: 2 hours, 15 minutes

Who’s it for: Technicians wanting to start working on Tankless units with a basic starter course.

Explore All our Certifications

Online workshops to equip you with everything you need to know about our products. 

Work with confidence

Who’s it for: Anyone who wants to learn at their own pace, and become a product expert.