URGENT NOTICE
In response to the current COVID-19 (coronavirus) outbreak, all travel and visitation to and from each of our facilities has been suspended through April 30th, 2020. This includes all on-site University training classes. As a result, ALL UNIVERSITY TRAINING CLASSES HAVE BEEN CANCELED UNTIL MAY 1ST, 2020 EFFECTIVE IMMEDIATELY. If you have a scheduled training class that has been affected, please cancel any travel arrangements as soon as possible. You are free to register for any class scheduled after May 1st, 2020. The safely and wellbeing of our customers and staff is our highest priority and we apologize for any inconveniences these cancelations has caused.



Tour our upgraded studio and training facilities

These improvements further our mission to provide you with the resources you need to grow your business, increase your profitability, and strengthen your presence in the marketplace.
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On Campus Training

Classes are conducted at our training facility in Ashland City, TN and take place in a hands-on, operational lab on commercial gas and tankless.

2020 On Campus Workshop Schedule

Contractor Rewards Value Proposition

When a water heater fails, A.O. Smith wants you to be the contractor that gets the call.


Watch this video to find out more.

Residential Certification


Our Residential Certification prepares contractors to install, troubleshoot, and repair our common residential products.

Residential Certification  –  Covers Residential Electric, Residential Gas, and Residential Tankless