In response to the current COVID-19 (coronavirus) outbreak, all travel and visitation to and from each of our facilities has been suspended through December 31, 2020. This includes all on-site University training classes. As a result, ALL UNIVERSITY TRAINING CLASSES HAVE BEEN CANCELED THROUGH DECEMBER 31, 2020 EFFECTIVE IMMEDIATELY. If you have a scheduled training class that has been affected, please cancel any travel arrangements as soon as possible. The safety and well being of our customers and staff is our highest priority and we apologize for any inconveniences these cancellations has caused.

Tour our upgraded studio and training facilities

These improvements further our mission to provide you with the resources you need to grow your business, increase your profitability, and strengthen your presence in the marketplace.
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Need Training?

On Campus Training

Classes are conducted at our training facility in Ashland City, TN and take place in a hands-on, operational lab on commercial gas and tankless.

2020 On Campus Workshop Schedule

Contractor Rewards Value Proposition

When a water heater fails, A.O. Smith wants you to be the contractor that gets the call.

Watch this video to find out more.

Residential Certification

Our Residential Certification prepares contractors to install, troubleshoot, and repair our common residential products.

Residential Certification  –  Covers Residential Electric, Residential Gas, and Residential Tankless