Training developed by A.O. Smith University, in collaboration with Ferguson Enterprises. Additional Helpful Resources Ferguson Water Heater Associates Training College of Ferguson PDF – Water Heater Maintenance PDF – Standard Electric – No Hot Water PDF – Standard Electric – Not Enough Hot Water PDF – Mechanical Gas Valve Troubleshooting PDF – Electronic Gas Valve Troubleshooting Family Overviews Recent Ferguson Training Classes Troubleshooting Standard Residential Gas “No Hot Water” (45 min) Basic Standard Electric Simplicity Series Tankless LP Conversion (6:30 min) The New Energy Saver Electric Water Heater “Features & Benefits” (16 min) Water Heater Maintenance Water Heating Options for NAECA III Heat Pump and Tankless NAECA III Residential Gas