Training developed by A.O. Smith University, in collaboration with Johnstone Supply.
Additional Helpful Resources
Family Overviews
Residential Gas and Electric Products
Residential Gas Family Overview
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HD SD
Residential Electric Family Overview
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HD SD
Commercial Gas and Electric Products
Commercial Gas Family Overview
Downloadable versions
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HD SD
Commercial Electric Family Overview
Downloadable versions
To download: Right Click then choose Save link as… / Download linked file as… / Save target as…to save the file to your computer or device.
HD SD
Power Vent Gas Family Overview
Water Heater Basics for Johnstone
How An Electric Water Heater Works
Installing An Electric Water Heater
Troubleshooting An Electric Water Heater
Downloadable versions
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PDF – Water Heater Maintenance
PDF – Standard Electric – No Hot Water
How a Gas Water Heater Works - Electronic Gas Valve
Installing a Gas Water Heater - Electronic Gas Valve
Troubleshooting a Gas Water Heater - Electronic Gas Valve
Downloadable versions
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PDF – Electronic Residential Gas Valve Troubleshooting
How a Gas Water Heater Works - Mechanical Gas Valve
Installing a Gas Water Heater - Mechanical Gas Valve
Troubleshooting a Gas Water Heater - Mechanical Gas Valve
Downloadable versions
To download: Right Click then choose Save link as… / Download linked file as… / Save target as…to save the file to your computer or device.
PDF – Mechanical Residential Gas Valve Troubleshooting
