A site experience that will deliver improvements thanks to the input from so many of our valued customers.
- Take Us On The Go! – Free up how and where you visit us with our NEW mobile and tablet-friendly design.
- Find It Easily – Find what you need with a reorganized and improved navigation that services your pre-purchase and post-purchase needs.
- Search It Quicker – Find what you need quicker without all the clicks with our enhanced search functionality.
- Depend on Accuracy – Read info and download up-to-date materials with an improved centralized database.
- Prioritized Professional – A dedicated trade “Pros” section that prioritizes and supports the specific needs of each of our trade customers.
- Elevate Your Knowledge – As the leaders in water heating, A. O. Smith offers a range of website content to educate our customers and professionals on the ins and outs of water heating.
- Increased Resources – A multimedia “Product Literature” section that incorporates documents, videos & images to support each product.
Please watch all 5 videos and then complete the certification test.
Introduction to the New Hotwater.com
Have Questions / Feedback on the Experience?
Please use the “Share Feedback?” tab on preview.hotwater.com to provide any feedback / comments on your experience—this will help us organize & prioritize any tasks associated with the feedback.