Check out the all new!

A site experience that will deliver improvements thanks to the input from so many of our valued customers.

  • Take Us On The Go! – Free up how and where you visit us with our NEW mobile and tablet-friendly design.
  • Find It Easily – Find what you need with a reorganized and improved navigation that services your pre-purchase and post-purchase needs.
  • Search It Quicker – Find what you need quicker without all the clicks with our enhanced search functionality.
  • Depend on Accuracy – Read info and download up-to-date materials with an improved centralized database.
  • Prioritized Professional – A dedicated trade “Pros” section that prioritizes and supports the specific needs of each of our trade customers.
  • Elevate Your Knowledge – As the leaders in water heating, A. O. Smith offers a range of website content to educate our customers and professionals on the ins and outs of water heating.
  • Increased Resources – A multimedia “Product Literature” section that incorporates documents, videos & images to support each product.

Please watch all 5 videos and then complete the certification test.

  • Introduction to the New

  • Home Page

  • Navigation

  • Search Function


Have Questions / Feedback on the Experience?

Please use the “Share Feedback?” tab on to provide any feedback / comments on your experience—this will help us organize & prioritize any tasks associated with the feedback.

Screenshot of