URGENT NOTICE
ATTENTION: DUE TO THE CURRENT COVID-19 PANDEMIC, ALL IN-PERSON CLASSES ARE ON HOLD UNTIL FURTHER NOTICE. However, we still offer hundreds of on-demand learning opportunities as well as some live virtual training events. Be sure to explore our University site regularly to learn more about these exciting training options.
On Campus Workshops
3-day Commercial & Tankless Workshop (includes plant tour)
Day 1: Diagnostics, troubleshooting, and repair on our Commercial modulating products, multi-flue line, and Commercial electric products.
Day 2 and 3: Covers Tankless products and includes a full product teardown, product selection and application, installation, and troubleshooting.
This workshop also includes a tour of our plant in Ashland City, TN.
Tools required: none
3-day Residential & Tankless Workshop (includes plant tour)
Day 1: Installation and troubleshooting on standard gas, standard electric, power/power direct vent, heat pump, and condensing gas.
Day 2 and 3: Covers Tankless products and includes a full product teardown, product selection and application, installation, and troubleshooting.
This workshop also includes a tour of our plant in Ashland City, TN.
Tools required: none
2-day Residential & Commercial Workshop
Day 1: Installation and troubleshooting on standard gas, standard electric, power/power direct vent, heat pump, and condensing gas.
Day 2: Diagnostics, troubleshooting, and repair on our Commercial modulating products, multi-flue line, and Commercial electric products.Tools required: none
What you need to know about our workshops
Workshops are conducted at our training facility in Ashland City, TN and take place in a hands-on, operational lab. These workshops are limited to 12 students to allow for personalized instruction. A certificate of completion is given to those who successfully complete the workshop.
Registration is on a first come, first served basis. If you have a group of attendees, each attendee will need to complete a registration. Due to our limited space, registration is just for yourself – do not bring any additional unregistered attendees, there will not be room in the workshop.
Questions? Email us
If you have any questions about our workshop offerings, please contact us at .
We start every workshop day at 8 AM and end at 4 PM. A complimentary lunch is served at noon.
There is no charge for our workshops. Lunch is provided. Ground transportation to and from ONLY our preferred hotel is provided. Workshops do not include airfare, hotel, breakfast, or dinner. We offer a group rate of $149 $129 per night at our preferred hotel (for a limited time and while rooms are available).
You will be responsible for your own travel to and from Nashville, TN (Nashville airport BNA). Our workshops start promptly at 8 AM every day, so we recommend that you fly in the day before the first day of the workshop. We end every day at 4 PM, so we recommend getting a flight out of Nashville no earlier than 6 PM on the last day of the workshop.
Our training facility is at A. O. Smith CCF (Customer Care Facility) 106 Adkisson St, Ashland City TN 37015. If you are staying at our preferred hotel, ground transportation will be provided to and from the hotel. Otherwise, you will be responsible for your ground transportation. Our workshops start promptly at 8 AM every day, so please plan your travel accordingly.
Our preferred hotel is the Hampton Inn & Suites Opryland at 230 Rudy Circle, Nashville, TN 37214. A block of rooms has been reserved for these workshops. The special room rate ($149 $129 per night for 2 queen beds) will be available for a limited time ending 30 days before the date of the block, or until the group block is sold-out, whichever comes first. Our group rate code will be sent to you in your registration confirmation email.
Reservations can be made by calling the hotel direct at 615.620.2500 and follow the prompts and press reservations. We recommend that you check in the evening before the first day of the workshop. To cancel a room reservation or to book additional nights, please contact the hotel at 615.620.2500.
Below, you will find the schedule to all of our workshop offerings. Registration is on a first come, first served basis. If a class is full, you can add your name to the waitlist to be notified of new openings as they come available.
When you successfully register for a class, you will receive a confirmation email with all the details you need to book travel and hotel rooms. We provide a code to get our group rate at our preferred hotel (for a limited time and while rooms are available).
If a class is full, you can add your name to the waitlist to be notified of new openings as they come available.
