Welcome to the A.O. Smith Training Group’s page with content, training materials and digital assets specifically for The Commonwealth Group.

Adapt™ Premium Condensing Ultra-Low NOx Tankless Water Heater with X3® Scale Prevention Technology

Recent Rep Live Show

Residential Heat Pump

Recent Rep Live Show

Gas Tankless Water Heaters

Recent Rep Live Show

Future of Tankless

Recent Rep Live Show

Warranty Claims

Recent Rep Live Show


Recent Rep Live Show

NEW 120V Plug-In Heat Pump

Recent Rep Live Show

New hotwater.com

Monthly Contractor Live Shows

Most Recent Contractor Live Show

Last Month’s Contractor Live Show

A. O. Smith History

A Water Heater’s Life

Water Heater Maintenance

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Warranty Claim Rep Show

File a Claim – Distributors

File a Claim – Contracted Service Provider

Verifying a Warranty

Entering a Parts Claim

Entering a Service Claim

Researching a Service Claim

Sizing Tool

Onboard a CSP

Marketing Programs

How It Works – Standard Electric

How It Works – Energy Saver

How It Works – Heat Pump

How It Works – Power Vent Gas

How It Works – Power Direct Vent

Features & Benefits – Vertex 76

How It Works – Light Duty

How It Works – Heavy Duty

How It Works – Heat Pump

How It Works – Multi Flue

How It Works – Polaris

Features & Benefits – Standard Electric

Non-condensing Tankless

Pump Model Tankless

Tanlkess Installation